Microsoft 365

Recover Deleted Emails in Outlook

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Recover Emails You Accidentally Deleted

Deleted an important email? Don't worry - you may be able to recover it.

Method 1: Check Deleted Items Folder

  1. Open Outlook
  2. Click on Deleted Items in the left sidebar
  3. Find the email you want to recover
  4. Right-click the email and select Move > Inbox (or another folder)

Method 2: Recover Permanently Deleted Items

If you've emptied your Deleted Items folder, you may still be able to recover emails:

  1. In Outlook, click on Deleted Items
  2. At the top of the folder, click "Recover items recently removed from this folder"
  3. Select the items you want to recover
  4. Click Recover Selected Items
  5. Items will be restored to your Deleted Items folder - move them to your Inbox

In Outlook Web (outlook.office.com)

  1. Go to outlook.office.com
  2. Click Deleted Items
  3. Click "Recover items deleted from this folder" at the top
  4. Select items and click Recover

Important Notes

Can't find your email? Contact our helpdesk - we may be able to help with server-level recovery.

Need more help? Contact our helpdesk and we'll be happy to assist you.