Install and Configure Outlook Mobile
Access your work email on your iPhone or Android device using the official Outlook app.
Step 1: Download the App
- iPhone: Open the App Store and search for "Microsoft Outlook"
- Android: Open Google Play Store and search for "Microsoft Outlook"
Download and install the free app from Microsoft.
Step 2: Add Your Account
- Open the Outlook app
- Tap Add Account (or the menu icon > Settings > Add Account)
- Enter your work email address
- Tap Continue
- Enter your password when prompted
- If prompted for multi-factor authentication, approve the sign-in on your authenticator app
- Tap Maybe Later if asked to add another account
Step 3: Allow Notifications (Recommended)
- When prompted, tap Allow to receive email notifications
- This ensures you don't miss important messages
Troubleshooting
- Can't sign in? Make sure you're using your full email address
- MFA not working? Ensure your authenticator app is set up correctly
- App crashes? Try uninstalling and reinstalling the app
Still having issues? Contact our helpdesk for assistance.
Need more help? Contact our helpdesk and we'll be happy to assist you.