Connect Your Computer to WiFi
Get connected to a wireless network on your Windows PC.
Connect to a Network
- Click the WiFi icon in the system tray (bottom right, near the clock)
- Click the arrow next to the WiFi icon to see available networks
- Find your network name and click on it
- Check Connect automatically if you want to auto-connect in the future
- Click Connect
- Enter the WiFi password when prompted
- Click Next
If You Don't See Any Networks
- Make sure WiFi is turned on - click the WiFi icon and check it's enabled
- Check for a physical WiFi switch on your laptop
- Try pressing Fn + F2 (or the key with a WiFi symbol)
- Restart your computer and try again
Forget a Network
If you need to re-enter a password or remove a saved network:
- Press Windows + I to open Settings
- Click Network & Internet > WiFi
- Click Manage known networks
- Find the network and click Forget
View Your WiFi Password
- Press Windows + R, type ncpa.cpl, press Enter
- Right-click your WiFi connection and select Status
- Click Wireless Properties
- Go to the Security tab
- Check Show characters to reveal the password
Troubleshooting
- Connected but no internet? See our internet troubleshooting guide
- Wrong password error? Double-check the password; it's case-sensitive
- Network not appearing? Move closer to the router; the network may be out of range
Need more help? Contact our helpdesk and we'll be happy to assist you.