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Install and Configure Outlook Mobile

Access your work email on your iPhone or Android device using the official Outlook app.

Step 1: Download the App

• iPhone: Open the App Store and search for “Microsoft Outlook”
• Android: Open Google Play Store and search for “Microsoft Outlook”

Download and install the free app from Microsoft.

Step 2: Add Your Account

1. Open the Outlook app
2. Tap Add Account (or the menu icon > Settings > Add Account)
3. Enter your work email address
4. Tap Continue
5. Enter your password when prompted
6. If prompted for multi-factor authentication, approve the sign-in on your authenticator app
7. Tap Maybe Later if asked to add another account

Step 3: Allow Notifications (Recommended)

1. When prompted, tap Allow to receive email notifications
2. This ensures you don’t miss important messages

Troubleshooting

• Can’t sign in? Make sure you’re using your full email address
• MFA not working? Ensure your authenticator app is set up correctly
• App crashes? Try uninstalling and reinstalling the app

Still having issues? Contact our helpdesk for assistance.

Need more help? Contact our helpdesk and we’ll be happy to assist you.